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Customer Reviews.

service

5

very prompt service overall and comfort in waiting room and friendly approach

05 February 2019

service

5

Friendly and helpful

04 February 2019

sales

5

This was my second mini purchase and I received fantastic service on both occasions.

04 February 2019

service

5

Very attentive and explained the works carried out in detail.

03 February 2019

service

4.5

Good customer service

01 February 2019

service

4.5

Everything great, and booking taxis to get me to work was appreciated, but having a courtesy car available would have given me more flexibility.

01 February 2019

service

5

Great customer service

22 January 2019

sales

5

I can’t fault any part of the process. Harley made the experience easy and relaxed. He wasn’t pushy and ensured I was happy with every part of the process. As I was without transport Harley picked me up, then took me home.

17 January 2019

service

5

Just a shame we had to have the tyre pressure monitor replaced so soon, when the car isn’t that long out of warranty. Thought something on a vehicle that doesn’t do a lot of mileage would have lasted much longer.

15 January 2019

service

5

Friendly staff, know my name, efficient service

11 January 2019

service

2

as mentioned above

10 January 2019

sales

5

Professional service from start to finish. Nothing is too much trouble

10 January 2019

service

5

Did exactly what was expected

08 January 2019

service

5

Very efficient.

07 January 2019

sales

5

From viewing to collection the welcome I received was lovely and easy going. Didnt feel under pressure at all.

07 January 2019

sales

3

When at the centre the service was good, however between visits communication was poor and I felt everything was done time wise to suit the sales team and not the customer.

06 January 2019

service

3

They try hard

03 January 2019

sales

5

Steve Perry was brilliant. He took time to show us the models available and do test drives which sealed our buying the model which fitted what we wanted

02 January 2019

service

5

Staff are informative and efficient

01 January 2019

service

5

Good communication, courteous, timely, polite staff, first class customer service!

27 December 2018

service

4.5

Only downside was it was booked in for 8.30 when I arrived to pick it upon way back from day out at 4.45 it hadn’t been so had to wait while it was serviced.

27 December 2018

service

3

Nothing exceptional / nothing bad. You come in , you wait, the coffee machine works. Andrew on the service desk is very good indeed.

27 December 2018

service

5

So easy to deal with

26 December 2018

service

5

Excellent work and excellent service.

24 December 2018

sales

5

Josh and Carl were so good to deal with

22 December 2018

sales

5

Professional service and friendly staff

21 December 2018

service

5

The car was even valeted inside and outside, lovely surprise, saves me a job before Christmas

21 December 2018

service

5

I was completely satisfied.....and so I marked "completely satisfied".

21 December 2018

service

5

Excellent service by Andy nothing is ever too much trouble.

21 December 2018

service

4

No complaints with dealer. They used repair opportunity to assess rest of vehicle.

21 December 2018

service

5

Friendly service and everything's was done as required.

20 December 2018

service

4

Would have been the highest score, however, it was not made clear to me when booking that I would have to wait 90 mins, I was expecting no more than 30 .. ( just a minor communication thing )

18 December 2018

service

4

Very satisfied with the service- but unhappy that I should need it- having the door seals coming off on a car that is less than a year old is not great.

18 December 2018

service

4

arrived for appointment to find that MOT had been put back day. the claim that we were informed prior to the day by mobile phone was incorrect as no missed calls were logged.

18 December 2018

service

4

Prompt service and part replaced quickly.

18 December 2018

service

5

Friendly staff . Service carried out. Car cleaned. Very happy.

15 December 2018

service

5

Totally happy withbthe service and explanations of findings.

15 December 2018

service

5

Efficient, helpful, and excellent at discussing and finding solutions for any problems which I have had.

14 December 2018

service

3

I was happy with staff who were helpful but the clean and wash was not very satisfactory.

14 December 2018

sales

5

Great experience

13 December 2018

sales

5

Top class service from first cost until last

11 December 2018

service

5

All my needs were met

11 December 2018

service

5

Because we receive great service, consistently

10 December 2018

service

5

Snows kept us well informed, arranged curtesy car, returned our Mini valeted and repaired promptly.

05 December 2018

service

5

Competitive pricing, friendly and efficient

05 December 2018

service

5

Professional and on time

05 December 2018

sales

5

The service was great in there.

04 December 2018

service

5

Friendly, efficient and knowledgable staff with clear times for completion of work or loan car if need arises.

04 December 2018

service

5

The department done exactly what was expected of them..

04 December 2018

service

5

Friendly staff make it very easy to book the car in and return it at the time they tell you it will be ready .