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Customer Reviews.

service

2

Two days later when driving the radio cut out three times and then the day after the same warning light came on for the fog lights! But I do have a new battery and two new fog light bulbs!

02 January 2020

sales

5

The salesman Harley was really helpful during the purchase of my new mini. Any questions I asked he was able to answer.

01 January 2020

service

5

Kept fully informed

29 December 2019

service

5

Very helpful staff

28 December 2019

service

5

See above!

27 December 2019

service

5

Efficient staff, nothing ever too much trouble

22 December 2019

service

5

Booking, collection and service were all easy and efficient. Communication (which can be so often overlooked when work is in progress) was excellent. I was delighted that the Mini staff could pick up my car at short notice as my situation changed.

20 December 2019

service

5

Excellent service

20 December 2019

service

4.5

Efficient service. All relevant info given to me promptly.

19 December 2019

service

5

MOT & service all carried out in the day with no problems

16 December 2019

service

4

Friendly Service.

16 December 2019

service

5

Staff very friendly and professional

16 December 2019

service

4.5

My Mini was nice and clean inside and out, however it would of been nice to have the boot space hovered.

14 December 2019

service

3

I was told my car had been cleaned and hoovered yet it hadn't which is disappointing

14 December 2019

service

2

Light on dashboard was because not reset correctly on previous visit.

14 December 2019

service

5

Very efficient staff - easy to book in and accurate estimate of how longtime work is going to take

12 December 2019

service

2

My 18 month clubman was in for repairs for over 3 months which I don't think is acceptable - due to unable to source the part. I was given a courtesy car but not like for like.

12 December 2019

sales

5

Extremely helpful, not pushy but just enough contact and support.

10 December 2019

sales

5

Great staff, lovely environment and a fabulous product

10 December 2019

sales

5

Everything was well communicated and exactly as we asked.

08 December 2019

sales

5

Very friendly and helpful sales person who kept in contact during the build process. A test drive was no problem before buying and a test drive with our new car after delivery where a lot if the electronics were explained in a friendly manner.

06 December 2019

service

5

Great help and support

06 December 2019

service

5

Great service

05 December 2019

sales

5

So friendly and helpful and nothing too much to help.

29 November 2019

service

5

Mini in for a service and completed within 3hours excellent .

28 November 2019

service

5

Being able to sit and wait in a comfortable area, informative video of work carried out. Polite and professional staff

25 November 2019

service

4

Friendly staff

24 November 2019

service

2

Checked car in and explained to them I was going for a long run (2-3 hours). They said the car would be ready on my return. It was not and so I could not wait as very tired and dirty. No driving license so had to gat a taxi home and pickup car later.

19 November 2019

service

5

Work carried out at time and within timeframe given at booking.

18 November 2019

service

4

Andy is always helpful, but do find some of the other staff to be a bit off hand and tend to ignore you.

16 November 2019

service

5

Because they go above and beyond.

13 November 2019

service

3

As the tread depth of all tyres was measured on both sides I assumed the pressure would also be checked. This seems to be an oversight on what should be a comprehensive service.

09 November 2019

service

5

All agreed work was carried out in a timely manner.

04 November 2019

service

5

Work completed

04 November 2019

service

5

Fault found and fixed.

03 November 2019

service

1

An error on the car should not just be clearered and then the sent away. The issue should be fixed and safety put first!

03 November 2019

service

5

Got the problem fixed with no problems

31 October 2019

service

5

Never had any problems or worries

31 October 2019

service

4

If I gave a higher score how would you look to improving

30 October 2019

service

3

The service itself was ok time it took not ok

28 October 2019

service

5

Convenience of having car picked up/dropped off. Fast and efficient.

28 October 2019

service

3

The original service was very poor but the service to solve was very good. Once the issue had been found Andy from the service team did everything he could to resolve it. Car was collected and repaired. A reduced bill / but fault was via MINI.

26 October 2019

service

5

Friendly and efficient service when handing over the car.

20 October 2019

service

5

Completely satisfied

18 October 2019

service

5

MOT recently.Convenient to me as I was happy to drive to you when a quieter day.When I need a service notified and collected.

17 October 2019

service

5

Andy and the other guys all ways helpful

16 October 2019

service

2.5

I felt that the service plan I bought when I purchased the car does not point out all the extras that are added on during the visit. I couldn't believe I had to pay to have the headlights adjusted. I get much better value for money at my local garage

12 October 2019

service

5

Everything done as per spec and explained

11 October 2019

service

4.5

Perfect - almost