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Customer Reviews.

service

4.5

Did what it said on the tin

08 August 2019

service

5

Good service

05 August 2019

service

3

I was told the screen wash had been filled up and the indicator that it needed filling had gone off after the service. When they didn't then work I thought that they had been broken during the service. All that was wrong was that they were empty :(

05 August 2019

service

5

I have been using Snows for years and if anything their service has got even better year on year, which is almost unique in this day and age.

04 August 2019

service

5

From the moment I dropped the car off I knew it would be in safe hands, Andy kept me appraised of the progress throughout the day

02 August 2019

service

5

Friendly staff, efficient rectification of my problem

02 August 2019

service

3

Pleasant welcome as always but asked for advice on curing prematurely yellowing led headlight and didn't receive it.

01 August 2019

service

5

Can't fault it

01 August 2019

service

5

Easy to arrange the service, polite friendly staff

01 August 2019

service

5

I am 72 years old I need to be assured any work my mini has is done properly and I have confidence in Snows

30 July 2019

service

5

Always good service from Ayesha and Andy.

30 July 2019

service

5

Having been given a video to view is excellent

26 July 2019

service

3.5

Disappointed was told my Mini would be washed and hoovered this was not the case as inside definitely wasn't hoovered. Hence the score

26 July 2019

service

5

Good reliable service by people who deal with my make of car constantly and I leave happy in the knowledge they have done a good job.

26 July 2019

service

5

Very efficient and friendly service.

26 July 2019

sales

5

Sales process very good, well explained.

25 July 2019

service

2

I was contacted for a routine service and booked my car in. When I arrived at Snows I was told the service was not covered under my tlc. I had checked this on the phone before booking it in. I do waited much longer than advised on the phone

23 July 2019

service

5

The video always helps to understand any issues with the mini

23 July 2019

service

4

Having requested an automatic courtesy car whilst mine was in for an MOT,was given a manual.Hate these! Was provided with a taxi to take me home but my husband drove me to Snows when my car was ready.

18 July 2019

sales

5

Booked appt was on time and Sammie had gone to the extra effort with printing out a happy anniversary message for inside the car, as she knew we were collecting it then going off to celebrate

17 July 2019

sales

5

Very clean and tidy. Good facilities for family

16 July 2019

sales

5

Timely and efficient

16 July 2019

service

5

Done in time and at quoted cost

15 July 2019

sales

4

Excellent communication through the process. No hiccups and very straightforward

09 July 2019

service

5

Efficient friendly, always happy

09 July 2019

sales

5

Harley and Steve at Snows were very helpful and easy to deal with.

08 July 2019

service

5

Exceedingly helpful. Sorted me out when another company could not. Even helped me change the time of service on the day.

08 July 2019

sales

5

The whole thing made you feel special and looked after.

08 July 2019

service

5

Dealt with quickly and politely by staff.

07 July 2019

service

5

Very high standards at Snows

05 July 2019

service

5

Everything was done to a high standard from the greting to exit and everything in between.

03 July 2019

service

4

Good service but looks no wait for tyre to be fitted.

02 July 2019

service

5

Andy was helpful and friendly and the service was faultless. Really really impressed

01 July 2019

service

3

I complained at the previous service regarding wheel tracking as my front tyres are wearing on the outsides, nothing was done? I complained yet again on this service and it was pointed out by the engineer about tracking still Nothing done?

01 July 2019

service

5

Great communications. Friendly and helpful staff.

30 June 2019

service

4

Work completed well

28 June 2019

service

3.5

The service is great but the dealership is so busy there is usually a lot of waiting

28 June 2019

service

5

Bill and MOT result explained fully

27 June 2019

sales

5

Kept me updated with how my purchase was going

22 June 2019

service

2

I was rung to make the appointment and I specifically asked what the service was and how much. I was told £108 but when I got there was told I needed a full service £574! Imagine my surprise! I challenged the price and it was reduced to £480, how com

21 June 2019

service

5

Completed all work as requested and also gave straightforward advice

21 June 2019

sales

5

Excellent product & service

18 June 2019

service

5

Completed efficiently and coffee toi

17 June 2019

service

5

Snow's Mini showroom provides customers with total reassurance at every stage . New showroom only adds to this service

17 June 2019

service

5

Just a great place to visit. Andy is always polite and generally a nice guy

17 June 2019

service

5

Supplied a tyre and fitted the same day. Legends. Andy Giles and the team are always 10/10

17 June 2019

service

5

Excellent service from all staff. I was given a reminder that a service was due and was reassured that this could be done within a time scale making the drop of and collection possible to fit with my work.

16 June 2019

service

5

Quick & easy with reasonable price.

15 June 2019

service

5

I was able to use a courtesy car. The problem on my car was sorted.

14 June 2019

service

5

Good service