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Customer Reviews.

service

5

Did exactly what was expected

08 January 2019

sales

5

From viewing to collection the welcome I received was lovely and easy going. Didnt feel under pressure at all.

07 January 2019

service

5

Very efficient.

07 January 2019

sales

3

When at the centre the service was good, however between visits communication was poor and I felt everything was done time wise to suit the sales team and not the customer.

06 January 2019

service

3

They try hard

03 January 2019

sales

5

Steve Perry was brilliant. He took time to show us the models available and do test drives which sealed our buying the model which fitted what we wanted

02 January 2019

service

5

Staff are informative and efficient

01 January 2019

service

3

Nothing exceptional / nothing bad. You come in , you wait, the coffee machine works. Andrew on the service desk is very good indeed.

27 December 2018

service

5

Good communication, courteous, timely, polite staff, first class customer service!

27 December 2018

service

4.5

Only downside was it was booked in for 8.30 when I arrived to pick it upon way back from day out at 4.45 it hadn’t been so had to wait while it was serviced.

27 December 2018

service

5

So easy to deal with

26 December 2018

service

5

Excellent work and excellent service.

24 December 2018

sales

5

Josh and Carl were so good to deal with

22 December 2018

service

4

No complaints with dealer. They used repair opportunity to assess rest of vehicle.

21 December 2018

service

5

Excellent service by Andy nothing is ever too much trouble.

21 December 2018

sales

5

Professional service and friendly staff

21 December 2018

service

5

The car was even valeted inside and outside, lovely surprise, saves me a job before Christmas

21 December 2018

service

5

I was completely satisfied.....and so I marked "completely satisfied".

21 December 2018

service

5

Friendly service and everything's was done as required.

20 December 2018

service

4

Would have been the highest score, however, it was not made clear to me when booking that I would have to wait 90 mins, I was expecting no more than 30 .. ( just a minor communication thing )

18 December 2018

service

4

Very satisfied with the service- but unhappy that I should need it- having the door seals coming off on a car that is less than a year old is not great.

18 December 2018

service

4

Prompt service and part replaced quickly.

18 December 2018

service

4

arrived for appointment to find that MOT had been put back day. the claim that we were informed prior to the day by mobile phone was incorrect as no missed calls were logged.

18 December 2018

service

5

Friendly staff . Service carried out. Car cleaned. Very happy.

15 December 2018

service

5

Totally happy withbthe service and explanations of findings.

15 December 2018

service

5

Efficient, helpful, and excellent at discussing and finding solutions for any problems which I have had.

14 December 2018

service

3

I was happy with staff who were helpful but the clean and wash was not very satisfactory.

14 December 2018

sales

5

Great experience

13 December 2018

sales

5

Top class service from first cost until last

11 December 2018

service

5

All my needs were met

11 December 2018

service

5

Because we receive great service, consistently

10 December 2018

service

5

Competitive pricing, friendly and efficient

05 December 2018

service

5

Professional and on time

05 December 2018

service

5

Snows kept us well informed, arranged curtesy car, returned our Mini valeted and repaired promptly.

05 December 2018

sales

5

The service was great in there.

04 December 2018

service

5

Friendly, efficient and knowledgable staff with clear times for completion of work or loan car if need arises.

04 December 2018

service

5

The department done exactly what was expected of them..

04 December 2018

service

5

Friendly staff make it very easy to book the car in and return it at the time they tell you it will be ready .

01 December 2018

service

5

Very accommodating to my request to wait.

30 November 2018

sales

4

It was a bit of an effort towards the end. I was having to rush around the night before I was going to collect my new car. I wasn't able to do the digital signing for some reason (I had used it on my previous car purchase), my insurance wasn't added

27 November 2018

service

5

Start to finish exellent

27 November 2018

sales

5

Everything was completed as promised and taking my trade-in early helped me as I was continuously travelling.

26 November 2018

service

5

Everything was pointed out to me, no pressure to make replacements before necessary but given a suggested time scale to attend to these.

24 November 2018

service

4

M

23 November 2018

service

5

On time , hospitality was excellent.

23 November 2018

service

5

nothing to be dissatisfied about

23 November 2018

service

5

The service was done in the estimated time as I was waiting for the car.

21 November 2018

service

4

They did every thing that needed to be done.

21 November 2018

service

5

Very helpful and accomodating

20 November 2018

service

5

Always helpful and go the xtra mile when required