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Customer Reviews.

service

5

Lorraine made the service visit very easy - work carried out in good time and car clean

14 September 2021

service

5

Great service and customer care.

12 September 2021

sales

5

Friendly, understanding, informative sales consultant

11 September 2021

service

5

Did what was expected

10 September 2021

service

5

everything about the service was spot on.

10 September 2021

service

4

Very satisfied

05 September 2021

service

5

My mini was looked after well.

29 August 2021

service

5

I've given you this answer because I was satisfied with the experience provided.

23 August 2021

service

4

All works done and car returned clean and shiny!

23 August 2021

service

5

Helpful staff who made sure the wait was kept to a minimum

22 August 2021

service

4

great service, no problems

21 August 2021

service

5

The service reception staff were very helpful

19 August 2021

service

5

Helpful, professional and friendly team who looked after myself and my Mini very well

18 August 2021

sales

5

My husband bought the car for me for a birthday present.He and Sammie kept the secret, right up until the car was unveiled for our collection.My husband found her to be very helpful and supportive.

16 August 2021

sales

5

Excellent service from our sales consultant. Well done Harley.

11 August 2021

service

5

Fixed the problem on the first attempt, car ready promptly

09 August 2021

service

5

Lorraine and April kept in constant contact with us which was important to us. A service was done at the same time as an accidental blown tyre was replaced which saved us time and effort.

08 August 2021

service

5

Professional, friendly, knowledgeable service

06 August 2021

service

5

Excellent, efficient and friendly service- can't ask for more

01 August 2021

service

4.5

good service all round

31 July 2021

service

5

The staff are so attentive, even the receptionist's are extremely courteous. The car is picked up & delivered, cleaned inside & out.

30 July 2021

service

5

Always very professional

27 July 2021

sales

5

Everything was explained in plain English without any pressure whatsoever.

27 July 2021

service

5

All was done as I was told it would be.

25 July 2021

service

5

All work carried out in good time

25 July 2021

service

5

Quick and informative

25 July 2021

service

5

Appointment was made beforehand, easy to understand instructions on what time to arrive. No problem parking, car taken away, given coffee sat and read paper while waiting - whats not to like.

24 July 2021

service

5

Everything was completed in an appropriate timescale.

23 July 2021

service

5

On time and comfortably place to sit in while waiting

19 July 2021

service

5

MOT was completed no issues

17 July 2021

service

5

The service was thoroughly explained before and after.

16 July 2021

service

5

Excellent care and service

16 July 2021

service

5

Young lady in the service dept was friendly in her approach. I had an appointment later that morning and to assist with me meeting those timelines, my vehicle MOT was dealt with promptly and courteously.(forgotten name) she sat at the left hand desk.

16 July 2021

sales

5

Purchasing my new car was easy, stress-free and enjoyable. The service was great.

15 July 2021

sales

5

Sammie Watts is a star and made it all very hassle free. Also went the extra mile to find the right car.

12 July 2021

sales

5

Helpful friendly by Harley and Sammie at Snows in Portsmouth

11 July 2021

sales

5

See above for the initial test drive meeting. The collection of the car went according to plan , Steve carefully explained many aspects of the Mini systems to me, and I received a tank of fuel as compensation for the slight delay on the delivery date

11 July 2021

sales

5

Steve Perry was really helpful from start to finish.

10 July 2021

sales

5

I was informed about every step of the process. It was great.

09 July 2021

sales

5

We have known Carl Bourner for many years and trust him to provide a great service and from his team.

09 July 2021

service

5

I have every confidence that Mini serviced my car extremely well.

09 July 2021

sales

5

Purchasing made easy and pleasant.

09 July 2021

sales

5

Kept informed at each stage of the process - it was hassle free.

08 July 2021

service

5

Excellent experience

08 July 2021

service

5

No issues good comms

08 July 2021

service

5

Great customer service and easy collection and drop off

07 July 2021

service

5

Everyone at the showroom were friendly and helpful

06 July 2021

service

5

Staff were polite, efficient and informative

06 July 2021

service

5

Easy booking, I get a reminder, friendly staff, they clean my car!

05 July 2021

service

5

Very friendly and polite