Lorraine made the service visit very easy - work carried out in good time and car clean

Great service and customer care.

Friendly, understanding, informative sales consultant

Did what was expected

everything about the service was spot on.

Very satisfied

My mini was looked after well.

I've given you this answer because I was satisfied with the experience provided.

All works done and car returned clean and shiny!

Helpful staff who made sure the wait was kept to a minimum

great service, no problems

The service reception staff were very helpful

Helpful, professional and friendly team who looked after myself and my Mini very well

My husband bought the car for me for a birthday present.He and Sammie kept the secret, right up until the car was unveiled for our collection.My husband found her to be very helpful and supportive.

Excellent service from our sales consultant. Well done Harley.

Fixed the problem on the first attempt, car ready promptly

Lorraine and April kept in constant contact with us which was important to us. A service was done at the same time as an accidental blown tyre was replaced which saved us time and effort.

Professional, friendly, knowledgeable service

Excellent, efficient and friendly service- can't ask for more

good service all round

The staff are so attentive, even the receptionist's are extremely courteous. The car is picked up & delivered, cleaned inside & out.

Always very professional

Everything was explained in plain English without any pressure whatsoever.

All was done as I was told it would be.

All work carried out in good time

Quick and informative

Appointment was made beforehand, easy to understand instructions on what time to arrive. No problem parking, car taken away, given coffee sat and read paper while waiting - whats not to like.

Everything was completed in an appropriate timescale.

On time and comfortably place to sit in while waiting

MOT was completed no issues

The service was thoroughly explained before and after.

Excellent care and service

Young lady in the service dept was friendly in her approach. I had an appointment later that morning and to assist with me meeting those timelines, my vehicle MOT was dealt with promptly and courteously.(forgotten name) she sat at the left hand desk.

Purchasing my new car was easy, stress-free and enjoyable. The service was great.

Sammie Watts is a star and made it all very hassle free. Also went the extra mile to find the right car.

Helpful friendly by Harley and Sammie at Snows in Portsmouth

See above for the initial test drive meeting. The collection of the car went according to plan , Steve carefully explained many aspects of the Mini systems to me, and I received a tank of fuel as compensation for the slight delay on the delivery date

Steve Perry was really helpful from start to finish.

I was informed about every step of the process. It was great.

We have known Carl Bourner for many years and trust him to provide a great service and from his team.

I have every confidence that Mini serviced my car extremely well.

Purchasing made easy and pleasant.

Kept informed at each stage of the process - it was hassle free.

Excellent experience

No issues good comms

Great customer service and easy collection and drop off

Everyone at the showroom were friendly and helpful

Staff were polite, efficient and informative

Easy booking, I get a reminder, friendly staff, they clean my car!

Very friendly and polite