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Customer Reviews.

sales

5

Harley Butcher was extremely helpful and offered suggestions I hadn't thought about which resulted in me being able to buy my mini. I was given excellent customer service which felt very personal, not easy given current restrictions

08 September 2020

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5

Because I was completely satisfied.

07 September 2020

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5

The service given by Snows is always excellent, prompt, efficient and on time.

07 September 2020

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5

Both Lorraine and Andy were super helpful, can't praise them enough!

05 September 2020

service

5

Dealt with professionally by very friendly staff. Really impressed. Thank you!!

31 August 2020

service

4

Ease of booking a service appointment.

30 August 2020

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5

Excellent service, easy to book my cars service and MOT, very good hygiene, felt very comfortable

29 August 2020

service

5

Given a courtesy car, things were explained well & the work was completed earlier than expected.

27 August 2020

service

5

Prompt good service

24 August 2020

service

5

Great Service, on time and within budget

24 August 2020

service

5

Kept well informed and rapid service

23 August 2020

service

5

did everything as expected

23 August 2020

sales

5

First class service from first contact, sales negotiation through to delivery at Snows in Portsmouth my local Mini dealer.

22 August 2020

service

5

Very efficient and polite staff a good experience

21 August 2020

service

5

The team worked hard to provide excellent service.

20 August 2020

service

5

Staff were friendly and helpful. The key was wiped before it was handed back.

17 August 2020

service

5

Snows were wonderful and restored my faith in Mini. I will return there for my next Mini

16 August 2020

service

5

No complaints

15 August 2020

service

5

As well as the car being brilliant, the staff and service at Snows mini is excellent. Friendly, helpful! Will definitely be back and recommend!

13 August 2020

service

4

Did what was needed

11 August 2020

service

5

service team very helpful

09 August 2020

service

5

I feel that I can trust Snows Mini to do a good job

08 August 2020

service

5

Service was excellent

08 August 2020

sales

5

Friendly and knowledgeable service

07 August 2020

service

5

snows always provide great service

06 August 2020

service

4

Snows reception staff in Portsmouth especially Alex are exceptionally good

02 August 2020

sales

5

Understood all requirements and acted perfectly

01 August 2020

service

5

Good

31 July 2020

service

4

It was easy to drop off my car, I got a phone call when it was ready to collect. The hand over was quick and easy. The report was comprehensive.

31 July 2020

service

5

Excellent service, as always, from the Service Team. This is just how the experience should be and so unlike the Mercedes garage where I take our other car.

30 July 2020

service

5

Very good

28 July 2020

service

5

like family. very friendly. make me feel like a valued customer.

27 July 2020

service

4

Everything was explained clearly.

24 July 2020

service

5

Collect and drop off was hassle free.

24 July 2020

service

5

Always a great service

19 July 2020

service

5

Lorraine and Simon were both incredibly helpful and friendly, and the COVID-19 procedures in place felt confidently executed which made me feel safe as a consumer, even when taking a vehicle for an unaccompanied test drive.

17 July 2020

service

5

Had a few problems but staff guided us to enable me to sort these out

16 July 2020

sales

5

Very satisfied as trading in my previous mini made the whole experience stress free and easy to manage.

15 July 2020

service

5

Attentive and caring staff.

14 July 2020

service

5

The valet was carried out very satisfactory

13 July 2020

service

4

Nothing to complain about

13 July 2020

sales

5

Friendly and approachable during purchase and delivery

13 July 2020

service

5

Service of the car was carried out efficiently and to a high standard

12 July 2020

sales

5

Great service - friendly, quick and open

11 July 2020

service

5

Very helpful staff

11 July 2020

service

5

Andy Giles kept me informed with the status of my repair

05 July 2020

service

5

Not only did they do the service as promised but also helped with an issue arising on leaving the dealership, causing a return for help.

03 July 2020

sales

5

Very good listeners.

03 July 2020

service

5

As always staff were helpful and answered any questions asked and car always returned looking ngood

30 June 2020

service

5

Great service