Did what it said on the tin
Did what it said on the tin
I was told the screen wash had been filled up and the indicator that it needed filling had gone off after the service. When they didn't then work I thought that they had been broken during the service. All that was wrong was that they were empty :(
I have been using Snows for years and if anything their service has got even better year on year, which is almost unique in this day and age.
From the moment I dropped the car off I knew it would be in safe hands, Andy kept me appraised of the progress throughout the day
Friendly staff, efficient rectification of my problem
Pleasant welcome as always but asked for advice on curing prematurely yellowing led headlight and didn't receive it.
Can't fault it
Easy to arrange the service, polite friendly staff
I am 72 years old I need to be assured any work my mini has is done properly and I have confidence in Snows
Always good service from Ayesha and Andy.
Having been given a video to view is excellent
Disappointed was told my Mini would be washed and hoovered this was not the case as inside definitely wasn't hoovered. Hence the score
Good reliable service by people who deal with my make of car constantly and I leave happy in the knowledge they have done a good job.
Very efficient and friendly service.
Sales process very good, well explained.
I was contacted for a routine service and booked my car in. When I arrived at Snows I was told the service was not covered under my tlc. I had checked this on the phone before booking it in. I do waited much longer than advised on the phone
The video always helps to understand any issues with the mini
Having requested an automatic courtesy car whilst mine was in for an MOT,was given a manual.Hate these! Was provided with a taxi to take me home but my husband drove me to Snows when my car was ready.
Booked appt was on time and Sammie had gone to the extra effort with printing out a happy anniversary message for inside the car, as she knew we were collecting it then going off to celebrate
Very clean and tidy. Good facilities for family
Timely and efficient
Done in time and at quoted cost
Excellent communication through the process. No hiccups and very straightforward
Efficient friendly, always happy
Harley and Steve at Snows were very helpful and easy to deal with.
Exceedingly helpful. Sorted me out when another company could not. Even helped me change the time of service on the day.
The whole thing made you feel special and looked after.
Dealt with quickly and politely by staff.
Very high standards at Snows
Everything was done to a high standard from the greting to exit and everything in between.
Good service but looks no wait for tyre to be fitted.
Andy was helpful and friendly and the service was faultless. Really really impressed
I complained at the previous service regarding wheel tracking as my front tyres are wearing on the outsides, nothing was done? I complained yet again on this service and it was pointed out by the engineer about tracking still Nothing done?
Great communications. Friendly and helpful staff.
Work completed well
The service is great but the dealership is so busy there is usually a lot of waiting
Bill and MOT result explained fully
Kept me updated with how my purchase was going
I was rung to make the appointment and I specifically asked what the service was and how much. I was told £108 but when I got there was told I needed a full service £574! Imagine my surprise! I challenged the price and it was reduced to £480, how com
Completed all work as requested and also gave straightforward advice
Excellent product & service
Completed efficiently and coffee toi
Snow's Mini showroom provides customers with total reassurance at every stage . New showroom only adds to this service
Just a great place to visit. Andy is always polite and generally a nice guy
Supplied a tyre and fitted the same day. Legends. Andy Giles and the team are always 10/10
Excellent service from all staff. I was given a reminder that a service was due and was reassured that this could be done within a time scale making the drop of and collection possible to fit with my work.
Quick & easy with reasonable price.
I was able to use a courtesy car. The problem on my car was sorted.