Harley Butcher was extremely helpful and offered suggestions I hadn't thought about which resulted in me being able to buy my mini. I was given excellent customer service which felt very personal, not easy given current restrictions

Because I was completely satisfied.

The service given by Snows is always excellent, prompt, efficient and on time.

Both Lorraine and Andy were super helpful, can't praise them enough!

Dealt with professionally by very friendly staff. Really impressed. Thank you!!

Ease of booking a service appointment.

Excellent service, easy to book my cars service and MOT, very good hygiene, felt very comfortable

Given a courtesy car, things were explained well & the work was completed earlier than expected.

Prompt good service

Great Service, on time and within budget

Kept well informed and rapid service

did everything as expected

First class service from first contact, sales negotiation through to delivery at Snows in Portsmouth my local Mini dealer.

Very efficient and polite staff a good experience

The team worked hard to provide excellent service.

Staff were friendly and helpful. The key was wiped before it was handed back.

Snows were wonderful and restored my faith in Mini. I will return there for my next Mini

No complaints

As well as the car being brilliant, the staff and service at Snows mini is excellent. Friendly, helpful! Will definitely be back and recommend!

Did what was needed

service team very helpful

I feel that I can trust Snows Mini to do a good job

Service was excellent

Friendly and knowledgeable service

snows always provide great service

Snows reception staff in Portsmouth especially Alex are exceptionally good

Understood all requirements and acted perfectly

Good

It was easy to drop off my car, I got a phone call when it was ready to collect. The hand over was quick and easy. The report was comprehensive.

Excellent service, as always, from the Service Team. This is just how the experience should be and so unlike the Mercedes garage where I take our other car.

Very good

like family. very friendly. make me feel like a valued customer.

Everything was explained clearly.

Collect and drop off was hassle free.

Always a great service

Lorraine and Simon were both incredibly helpful and friendly, and the COVID-19 procedures in place felt confidently executed which made me feel safe as a consumer, even when taking a vehicle for an unaccompanied test drive.

Had a few problems but staff guided us to enable me to sort these out

Very satisfied as trading in my previous mini made the whole experience stress free and easy to manage.

Attentive and caring staff.

The valet was carried out very satisfactory

Nothing to complain about

Friendly and approachable during purchase and delivery

Service of the car was carried out efficiently and to a high standard

Great service - friendly, quick and open

Very helpful staff

Andy Giles kept me informed with the status of my repair

Not only did they do the service as promised but also helped with an issue arising on leaving the dealership, causing a return for help.

Very good listeners.

As always staff were helpful and answered any questions asked and car always returned looking ngood

Great service