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Customer Reviews.

sales

5

Very helpful kept me informed prepared to go the extra mile waiting on delivery as accident and I was very late

10 June 2021

service

5

The staff at snows Portsmouth were very friendly and helpful, the service was fantastic

09 June 2021

service

5

Rapid updates and video of my MOT advisories

09 June 2021

sales

5

Sammie and Snows Mini Portsmouth adhered ritualistically to the Covid safety protocols and yet still managed to make me feel valued. Sammie repeatedly thanked me for my custom (this is my second new Mini) and provided exemplary levels of care.

08 June 2021

service

5

Friendly confident staff helpful and knowledgable

07 June 2021

service

5

Efficiency, helpfulness.

07 June 2021

service

5

We considered the salesperson Harley Butcher gave us a fair and good assessment of the new Mini Countryman. He wasn't pushy with us and thought that he gave us a fair and honest view off the product

06 June 2021

service

5

Enjoyed the email showing the underside of the car during the service

06 June 2021

service

5

All work fully explained and kept informed on timescale

06 June 2021

service

5

Very friendly and helpful

06 June 2021

service

5

Attentive, clearly keen to provide high level of service

05 June 2021

service

5

Always friendly and efficient

31 May 2021

service

5

No complaints, kept informed of extra work required and coatings.

30 May 2021

service

4

Consistently good servicing/customer services.

28 May 2021

service

5

Helpful and professional

27 May 2021

service

5

As above There was a slight issue as they weren't sure how to do the 20% off for booking online, however it was resolved.

24 May 2021

sales

4

Considering the Corona virus the on line sales team were very helpful in my purchase

24 May 2021

service

4

Sorted swiftly, polite helpful service. Taxi orgainised to get me home/pick me up - all good service

22 May 2021

service

5

My thanks to Lorraine who's customer service was excellent.

20 May 2021

service

5

Fixed and completed soon

19 May 2021

service

5

Helpful staff. Can't comment about your techs/mechanics because I have never met them.

18 May 2021

service

4

it took 1 and a quarter hours longer than stated but still good.

18 May 2021

service

5

Did exactly what they said would

18 May 2021

sales

5

Loved the pre video before collecting car

18 May 2021

service

5

I was given a car to borrow. I was informed about timescales and everything was simple and straightforward.

14 May 2021

service

5

Always great service.

12 May 2021

service

5

As before the service is always excellent with a customer centric approach to service. Mini is a great brand and I would only go to a mini appointed dealership and service center.

11 May 2021

sales

5

Good experience -- sales team were efficient

10 May 2021

service

5

Friendly knowledgeable staff,

10 May 2021

service

5

I was kept up to date at all times with the progress of my car

10 May 2021

service

5

Speedy service and the videos of the service were great

06 May 2021

service

5

Everyone is always lovely

04 May 2021

sales

5

I like the people, that's why I go there.

04 May 2021

sales

5

The mini centre was professional all the way through the process

03 May 2021

service

5

Friendly communication and a useful job done

02 May 2021

service

5

Process ran smoothly including collection and re-delivery of car. I was kept up to date on the progress of the unscheduled work and the car returned before a deadline I had requested.

02 May 2021

service

5

Very prof and courteous

02 May 2021

service

5

Easy to arrange and offer of courtesy car or able to wait.

02 May 2021

service

5

Excellent customer service from everyone I dealt with especially Hannah and Faye.

30 April 2021

service

5

Serviced quickly, consulted about new tyre and valeted without a long wait

30 April 2021

sales

5

Steve Perry dealt with my first initial enquiry back in January when I was looking for the car of my dreams. There was no pressure and as agreed I called back a month later to make my choice.

28 April 2021

service

5

Everything good, video received for results

26 April 2021

service

5

Collected, service completed with updates on progress

25 April 2021

service

5

Really well managed, and did exactly what needed doing.

25 April 2021

service

5

Efficient check in On time service

23 April 2021

service

5

Very friendly advisor and quick service complete.

23 April 2021

service

5

Just do everthing right first time.

22 April 2021

service

5

An MOT, end of warranty check and service were carried and the car was valeted, coming back to me looking like new. This was all carried out with no fuss and great efficiency.

22 April 2021

service

5

Excellent summary of mini service and mot

17 April 2021

service

5

Very friendly, everything was explained perfectly