OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
176 ratings and 122 comments received in the last 90 days.
02 June 2025
Sam Spicer was great and was really helpful and knowledgeable.
29 May 2025
Thay where very nice there ans the car was fast delivery
25 May 2025
Car was ready quickly and was just what we wanted.
24 May 2025
Very satisfied The sales advisor Peter was very efficient in explaining how to use the computerised Mini. As it is my 1st time purchase a mini and an automatic one.
10 May 2025
So much time and care went in to helping me choose, configure and finance my new car. Nothing was too much trouble.
01 May 2025
Excellent hand over and was made to feel rushed.
29 April 2025
I was kept informed throughout.
25 April 2025
We where given time and show, guided & supported with all the options prior to making the decision to purchase my new mini.
19 April 2025
Friendly and knowledgeable service
08 June 2025
All work done to time and cost expectations
08 June 2025
Garry was very helpful and polite when car dropped off. our first visit. very impressed
07 June 2025
Again it was the professionalism and confidence in me leaving my mini with Snows
07 June 2025
Fast and professional
07 June 2025
Covered requested work plus identified additional work but without pressure. Whilst the price was higher than alternatives, it was reduced when I mentioned I'd seen lower prices.
04 June 2025
The staff at snows have always been very helpful and supportive.
03 June 2025
Everything handled in an efficient and helpful manner.
03 June 2025
After lots telephone calls and explanations, we were told that the repair fees will be reduced but we still think it was very unjustified and we completely lost trust in Mini for future purchases
02 June 2025
See above
01 June 2025
Customer service guy focused on me as a customer and highlighted some issues on my account that he explained and sorted out
05 June 2025
Excellent service