OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
147 ratings and 112 comments received in the last 90 days.
14 February 2026
Kept updated and available to answer questions
25 January 2026
Great Customer Seevice & product knowledge. Friendly helpful & I was kept up to date regularly on my order.
02 January 2026
I was kept informed of the progress of my new car on a regular basis and any questions I had were answered swiftly by them.
29 December 2025
No issues at all.
25 December 2025
Nathan kept me fully updated
24 December 2025
Our third mini from snows in ten years , great relationship, easy and comfortable to deal with. Great communication.
13 December 2025
Salesman very informative, polite not at all pushy and then kept me well informed of the delivery dateafter purchase. On collecting the car was very patient to adjust many of the settings on the car for me.
04 March 2026
Garry was very helpful and professional
03 March 2026
Very pleasant staff. Great hot chocolate drinks.
03 March 2026
The entire process from booking-in to collection is easy.
02 March 2026
Really easy to book & Garry was very nice and helpful.
02 March 2026
Booking in via phone easy and helpful staff. Email confirmation received.Greeted on arrival. Video of car received. Everything explained on collection. Garry was reassuring and knowledgeable
02 March 2026
Staff were very friendly and helpful
01 March 2026
Everything is made easy great service
01 March 2026
The MOT was carried out relatively quickly and the key drop off was easy. My car was supposed to have been washed and vacuumed, but it wasn't. I wouldn't go back to the garage to have an MOT carried out.
01 March 2026
Very good and friendly service
01 March 2026
Still waiting for a final copy of my wife's new maintenance contract
FIND Snows Portsmouth.
Address
- Eastern Road, Portsmouth, Hampshire, PO3 5FF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 02392 655225
Portsmouth as well as surrounding areas including Fareham, Chichester, Ryde and Petersfield
Address
- Eastern Road, Portsmouth, Hampshire, PO3 5FF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 02392 655225
Portsmouth as well as surrounding areas including Fareham, Chichester, Ryde and Petersfield
05 March 2026
This is my third mini and I was made to feel welcome by all staff at mini Portsmouth. James especially went out of his way to ensure the process of upgrading my car went smoothly and in a timely manner. I could not be happier with my new wheels